Well, the contact center of NSFAS is a quite significant aspect as it is considered as the primary source of contacts by the students. The key objective of the contact center is to develop them into a center of excellence, which is easily accessible to the students. Also, they have a precise vision that they must be transparent as well as reliable to all of the stakeholders.
The contact center of NSFAS has a specific goal of offering the finest experience to each of the business customer. They always try to enhance their strategy of positive word-of-mouth amongst each and every student. The performance of the NSFAS contact center is evaluated based on the student’s satisfaction rating. After providing the service, they call their benefit holders for the sake of survey and to assess the level of service the customer has received.
Contact details of NSFAS
In case of general enquiry:
Tel No.: 0860 067 327
Postal Address Private Bag X1, Plumstead 7801, South Africa
Physical Address 10 Brodie Road, House Vincent 2nd Floor, Wynberg, Cape Town 7700
In case of notification of fraud and corruption
If you want to complain any kind of fraud case or corruption, you have to contact:
To submit information on fraud or corruption identified or witnessed: Tel No.: 0800 203 900 Email: email@example.com Fax2Email: 086 7261 681 Call Back Number: 072 595 9139 Postal Address: P O Box 21076,Valhalla, 0137
If you have any queries about account, balance enquiries and payment
For queries regarding payments and balances Tel No.: 0860 067 327 Email: firstname.lastname@example.org
If you have any query as a student
For all other queries regarding students Tel No.: 0860 067 327 Email: email@example.com Postal Address – Students, University and TVET College documents Private Bag X4, Plumstead 7801, South Africa So, these are the major contact details that you need to know about NSFAS.